PRODUCT DETAILS
This image features an elegant marble background in soft pink hues with delicate golden lines. At the center, there is a line drawing of two hands forming a heart shape, symbolizing love and appreciation. Emblazoned within the heart is the heartfelt message "Thanks for the endless patience, Mom!" expressing deep gratitude towards a mother's unwavering love and patience.
• Ceramic
• 11 oz mug dimensions: 3.79″ (9.6 cm) in height, 3.25″ (8.3 cm) in diameter
• 15 oz mug dimensions: 4.69″ (11.9 cm) in height, 3.35″ (8.5 cm) in diameter
• Colored rim, inside, and handle
• Dishwasher and microwave safe
This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
• Ceramic
• 11 oz mug dimensions: 3.79″ (9.6 cm) in height, 3.25″ (8.3 cm) in diameter
• 15 oz mug dimensions: 4.69″ (11.9 cm) in height, 3.35″ (8.5 cm) in diameter
• Colored rim, inside, and handle
• Dishwasher and microwave safe
This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
SHIPPING & RETURNS
Shipping and Delivery Information
Empress Korea is an authorized retailer and an official registered company in Korea.
- All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines.
- Delivery times typically range from 2 to 5 business days without 3 to 5 processing days when using FedEx or UPS, although some countries may experience longer delivery times depending on country-specific situations.
- Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products, production begins after ordering, so it takes a week for the United States and 15 to 30 days for delivery to the rest of the world.
- Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
- Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
- We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
- Please note that certain countries or regions may not be eligible for shipping of specific items.
- When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
- Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
- Delays or customs duty charges. If your package is returned to us by your country customs, we do not issue any refund, and the package will not be reshipped.
- In case of change-of-mind returns, we don't accept refunds.
- Failed delivery due to an incorrect address and/or lost parcel due to handling of the recipient country's postal service will not be considered for a refund.
- empresskorea.com is not responsible for post parcels once it leaves Korea.
- In the event of a dispute, Empress Korea's decision shall be final and conclusive.
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